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Gravidade: AltaResponsável: Admin CMPTempo para corrigir: 1-2 h

Inconsistência no Google Consent Mode

Corrija casos em que as tags Google se comportam como se o consentimento tivesse sido concedido apesar de o estado runtime indicar denied.

Abrange: consent_mode_mismatch, consent_mode_default_granted, consent_mode_runtime_conflict

Porque isto importa

Se o Consent Mode sinaliza denied mas pedidos de Analytics ou Ads continuam a carregar, o site apenas cria uma aparência de conformidade. Normalmente defaults, tags ou updates runtime estão configurados de forma inconsistente.

Como verificar manualmente

  1. Open the site in a fresh session and inspect Google requests before any banner interaction.
  2. Check whether Consent Mode defaults are set to denied before Google tags initialize.
  3. Compare runtime consent state against actual network behavior after Accept and Reject.

Causas típicas

  • Consent defaults are set too late, after Google tags already loaded.
  • GTM tags ignore consent checks even though Consent Mode is enabled.
  • Banner updates UI state but does not send a matching consent update to Google.

Correção no GTM

  1. Use Consent Initialization for your default denied state before any analytics or ads tags run.
  2. Require consent checks on GA4, Google Ads, Floodlight, and remarketing tags.
  3. Audit custom HTML tags that may load Google scripts outside GTM consent controls.

Correção em WordPress ou plugins CMP

  1. Enable Consent Mode integration in your CMP plugin if available.
  2. Verify that plugin-generated consent events fire before GA4 or Ads plugins load.
  3. Disable duplicate analytics plugins that bypass the CMP integration.

Correção genérica para developers

  1. Initialize Google tags only after a denied-by-default consent state is established.
  2. Send explicit consent updates on accept and reject actions.
  3. Ensure fallback defaults are denied whenever consent state is unknown.

Como confirmar que a correção funciona

  • Reject optional consent and confirm that Google analytics or ads requests do not fire.
  • Accept consent and confirm requests start only after the consent update.
  • Run a fresh scan and verify the mismatch finding disappears.

Próximo passo

Execute uma nova análise após o deploy para confirmar que o comportamento real em runtime mudou e não apenas o texto do banner.

Inconsistência no Google Consent Mode — GDPR Fix Guide