Geen afwijsoptie of afwijzing verborgen

Waarom dit belangrijk is

Volgens EDPB-richtlijnen moet weigeren net zo eenvoudig zijn als accepteren. Als Reject verborgen is, visueel afgezwakt of onder de fold staat, is toestemming mogelijk niet vrij gegeven.

Hoe je dit handmatig controleert

1. Open the first-layer banner on common desktop and mobile breakpoints.
2. Check whether Reject is visible without extra clicks or scrolling.
3. Compare button size, contrast, opacity, and placement against Accept.

Typische oorzaken

• CMP template only exposes Accept on the first layer.
• Custom CSS hides or de-emphasizes the Reject control.
• Reject is available only in a second-layer preference center.

Fix in GTM

1. Configure the CMP template to show Accept and Reject on the first layer.
2. Keep both actions visible without extra clicks.
3. Validate button prominence using equal font size, contrast, and placement rules.

Fix in WordPress of CMP-plugins

1. Enable the reject or decline button in plugin settings.
2. Adjust theme CSS so Reject is visible above the fold on desktop and mobile breakpoints.
3. Avoid custom CSS that lowers reject contrast or hides the control.

Algemene developersfix

1. Display Reject in the same layer and viewport area as Accept.
2. Use equivalent visual weight: size, contrast, opacity, and spacing.
3. Avoid patterns requiring extra navigation for rejection.

.cmp-btn-accept,
.cmp-btn-reject {
  min-height: 44px;
  font-size: 14px;
  opacity: 1;
}

Hoe je bevestigt dat de fix werkt

• Verify Reject is visible and clickable above the fold on both desktop and mobile.
• Click Reject and confirm optional tags do not fire.
• Run a re-scan and confirm the reject-flow issue is resolved.