Ingen afvisningsmulighed eller skjult afvisning

Hvorfor det betyder noget

EDPB's retningslinjer kræver, at det er lige så let at afvise som at acceptere. Hvis Reject er skjult, visuelt nedtonet eller ligger under folden, er samtykket muligvis ikke frit givet.

Sådan verificerer du manuelt

1. Open the first-layer banner on common desktop and mobile breakpoints.
2. Check whether Reject is visible without extra clicks or scrolling.
3. Compare button size, contrast, opacity, and placement against Accept.

Typiske årsager

• CMP template only exposes Accept on the first layer.
• Custom CSS hides or de-emphasizes the Reject control.
• Reject is available only in a second-layer preference center.

Rettelse i GTM

1. Configure the CMP template to show Accept and Reject on the first layer.
2. Keep both actions visible without extra clicks.
3. Validate button prominence using equal font size, contrast, and placement rules.

Rettelse i WordPress eller CMP-plugins

1. Enable the reject or decline button in plugin settings.
2. Adjust theme CSS so Reject is visible above the fold on desktop and mobile breakpoints.
3. Avoid custom CSS that lowers reject contrast or hides the control.

Generel udviklerrettelse

1. Display Reject in the same layer and viewport area as Accept.
2. Use equivalent visual weight: size, contrast, opacity, and spacing.
3. Avoid patterns requiring extra navigation for rejection.

.cmp-btn-accept,
.cmp-btn-reject {
  min-height: 44px;
  font-size: 14px;
  opacity: 1;
}

Sådan bekræfter du, at rettelsen virker

• Verify Reject is visible and clickable above the fold on both desktop and mobile.
• Click Reject and confirm optional tags do not fire.
• Run a re-scan and confirm the reject-flow issue is resolved.